Shipping Rates

All prices on the website include FREE standard shipping worldwide*. Your Varela Lingerie and Accessories are shipped from our warehouses located in either Detroit, Michigan or California (USA).

It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships. Express shipping options and any other third-party fees are non-refundable.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. 

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address). 
 

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at hello@shopvarela.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order contact us. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

Extra Shipping Charges: If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.

RETURNS
By placing an order at Varela Intimates, you are responsible for the return shipping back to us, however, we may provide a pre-paid return label to you. 

DELIVERED BUT NOT DELIVERED

All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. 

If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound. 
 
USA STATE SALES TAXES
Please note that Varela Intimates charges state sales taxes on orders to Michigan at the rate of 6%. These collected taxes are mandated by the local state governments and Varela Intimates in no way benefits from this and directly pays this amount collected to the state.

Orders may be split across multiple shipments, and items ordered together may not be shipped out on the same day. Occasionally, items may be out-of-stock or backordered. You will be alerted in both instances. In the event of a backorder, you will be provided an approximate shipment date. We do not ship orders on April 9-13, 20-22, June 29th and September 20-25th. 

SHIPPING & HANDLING CHARGES

Please use the chart below to determine the shipping charge for your order. For express delivery, add $15 respectively.

Standard and USPS Shipped Orders (arrives within 5-7 business days)

ORDER VALUE

SHIPPING CHARGE

$0 to $49

                     FREE

$50 to $200

                     FREE

$201 to $450

                     FREE

$451 to $500

                     FREE

$501 and up

                     FREE

EXPEDITED ORDERS

Orders placed by 1 p.m. ET

Express Shipments - Add $15 (arrives within 2 - 3 business days)

Please note that shipping times are estimated for and apply only to deliveries made within the contiguous U.S. Transit time may vary for orders shipping to Alaska, Hawaii, Puerto Rico and all other destinations outside of the contiguous U.S.

P.O. BOXES

We ship to all U.S. territories and APO/FPO addresses. Orders shipped to P.O. Boxes are sent via USPS Priority Mail. Overnight and express deliveries are not available for these destinations.

BACKORDERS & CANCELLATIONS

If you place an order for an item that is not available for immediate shipment, it will be backordered. You will be informed if an item is backordered when you add it to your basket or within ten days of placing your order. You will also be given an approximate shipment date. You will not be charged for backordered items until they ship.

In the event that a backordered item is part of your order, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please email us at usa@shopvarela.com seven days a week, If an item is canceled from your order for any reason, you will not be charged for the item.

Size Chart
Q S M L XL 1X 2X 3X 4X

Size

16/20 2/8 8/10 10/12 12/14 16/18 18/20 20/22 22/24

Bust

C/D A/B B/C C/D D/DD C/D C/D D/DD D/DD

Natural Waist

34/38 24/26 34/36 36/38 38/40 34/36 36/38 38/40 40/42

HIPS (inches)

44-48 34/36 36/38 38/40 40/42 44/46 46/48 48/50 50/52